If you’re not receiving the verification code (OTP), please check the following:

  1. Enter your phone number in the correct format:
    Include the country code +44 if you’re in the UK.

Example:

✅ +447123456789 

❌ 07123456789 or +4407123456789.

Already have a Relay account?

  1. If your phone number is already registered with an existing Relay account, the OTP will not work when trying to sign up again.
  2. Please try logging in to your existing account instead.

If you’ve checked everything and still can’t receive the code, please contact our team here